Contact Us
Customer satisfaction is important to us. Whether you have a question about a product, need assistance with an order, want to know about shipping, or need help with a return or exchange, our customer support team is here to assist you.
Before contacting us, you may also find useful information in our FAQ, Shipping & Delivery Policy, or Refund, Return, Exchange & Cancellation Policy.
Contact Information
Fine Attire Apparel & Distribution Centre
Business & Warehouse Address:
Unit No. 12, Industrial Estate,
Parimpora Industrial Area, Near Fruit Mandi,
Srinagar, Jammu & Kashmir – 190017, India
Customer Support Phone:
+91 1800-168-8080
Email:
helpdesk@fineattire.shop
Website:
fineattire.shop
Customer Support
Our customer support team can assist you with matters including:
- Product-related questions
- Product availability
- Size and fit information
- Order status
- Order tracking
- Shipping and delivery questions
- Delivery delays
- Return requests
- Exchange requests
- Refund-related queries
- Order cancellation requests
- Damaged or incorrect products
- Payment-related concerns
- General website assistance
Order-Related Support
If your enquiry is related to an existing order, please include your order number when contacting us.
Providing your order number and registered contact information helps us locate your order and resolve your query more efficiently.
Depending on the nature of your request, we may also ask for additional information such as:
- Product name
- Order date
- Delivery details
- Photographs of the product
- Packaging photographs
- Payment or transaction information
- Other relevant information required to investigate your request
Please do not send complete card numbers, passwords, OTPs, or other highly sensitive security credentials by email or message.
Returns & Exchanges
If you would like to request a return or exchange, please contact our support team before sending any product back.
Our team will guide you through the applicable process and provide return instructions where your request is eligible.
Please refer to our Refund, Return, Exchange & Cancellation Policy for complete eligibility requirements and conditions.
Shipping & Delivery Assistance
For questions regarding your shipment, please provide your order number so that we can review the available delivery information.
We can assist with matters such as:
- Shipment status
- Tracking information
- Delivery delays
- Failed delivery attempts
- Address-related concerns
- Delivery-related issues
Actual delivery timelines may depend on the applicable logistics provider and destination.
Product Assistance
If you have questions before purchasing, our support team can help with available product information, including:
- Product specifications
- Available sizes
- Available variants
- General product information
- Size guidance
- Product availability
We recommend reviewing the product description and size information provided on the relevant product page before placing an order.
Feedback & Suggestions
We value customer feedback.
If you have suggestions about our products, website, shopping experience, packaging, delivery, or customer service, you are welcome to contact us.
Your feedback helps us understand customer expectations and improve our products and services.
Contact Us by Email
For detailed enquiries, you can email us at:
helpdesk@fineattire.shop
When contacting us by email, please provide a clear subject and explain your concern in sufficient detail so that our team can assist you efficiently.
Contact Us by Phone
For assistance, you can contact our customer support team at:
+91 1800-168-8080
For order-related enquiries, please keep your order number available.
Business Address
Fine Attire Apparel & Distribution Centre
Unit No. 12, Industrial Estate,
Parimpora Industrial Area, Near Fruit Mandi,
Srinagar, Jammu & Kashmir – 190017, India
This is our business and distribution address for correspondence and operational purposes.
Customers should not send returns or exchanges to this address unless specifically instructed by Fine Attire's customer support team.
Response to Customer Enquiries
We aim to respond to customer enquiries as promptly as reasonably possible.
Response times may vary depending on:
- Number of enquiries received
- Nature of the request
- Order verification requirements
- Courier or payment-provider investigations
- Weekends and public holidays
- Other operational circumstances
For urgent order-related matters, please include your order number and relevant details in your first message.
Important Security Notice
For your protection, Fine Attire will never require you to share confidential account passwords, OTPs, PINs, or complete payment-card security information through customer support.
Please be cautious of individuals or websites falsely claiming to represent Fine Attire.
If you receive a suspicious message relating to an order or payment, contact us directly using the official contact details listed on this page.
Frequently Asked Questions
Before contacting us, you may wish to check our FAQ page for answers to common questions about:
- Orders
- Payments
- Shipping
- Returns
- Exchanges
- Refunds
- Cancellations
- Products
- Size information
We Appreciate Your Trust
Thank you for choosing Fine Attire.
We are committed to providing quality products, a convenient shopping experience, and helpful customer support.
For any assistance, please contact us using the official details below.
Fine Attire Apparel & Distribution Centre
Unit No. 12, Industrial Estate,
Parimpora Industrial Area, Near Fruit Mandi,
Srinagar, Jammu & Kashmir – 190017, India
Phone: +91 1800-168-8080
Email: helpdesk@fineattire.shop
Website: fineattire.shop